Delivery Policy
Delivery
After ordering online, you will receive an email confirmation containing your order details (if you have provided a valid email address). We will normally confirm receipt of your order within a few minutes of ordering. We will send your goods from our warehouse in Sydney within two working days, usually faster (we try to send orders on the same day if placed during a working day before 2pm). Australian orders are usually sent using Australia Post. International orders may be sent by Australia Post or by another freight forwarding company. We do not control the shipping process, and as such cannot guarantee shipping times. According to Australia Post, shipping times to Australia are as follows:- Sydney: 2 days
- Brisbane, Melbourne: 2-3 days
- Adelaide, Brisbane: 3-4 days
- NSW country locations: 4 days
- Other capital cities: 5-6 days
- Other country locations: 5+ days